Frequently Asked Questions
📍 Find answers to common questions about our services, accounts, clubs, memberships and how everything works — browse the full list below. ✅
Featured Questions
What is Mallorca CSC?Getting Started
Mallorca CSC is the leading directory for discovering cannabis social clubs on Mallorca. Every listing includes a verified profile with photos, opening hours, location information, and community reviews — everything you need to explore the island's cannabis social club scene. Our goal is to help you find safe, welcoming, and lawfully operating clubs across Mallorca.
What is a cannabis social club?Cannabis Social Clubs
A cannabis social club (CSC) is a private, non-profit members' association where adults collectively cultivate and share cannabis for personal use in a regulated, private environment. Members pay fees that fund collective cultivation — they are not buying cannabis retail. Access is restricted to registered members, consumption takes place on the premises only, and the club operates under applicable national law. CSCs are fundamentally different from retail dispensaries or public shops.
How do I contact Mallorca CSC support?Contact & Support
You can reach the Mallorca CSC support team via the contact form in your account settings or by emailing [email protected]. We aim to respond to all enquiries within 2 business days. For urgent account issues, include your registered email address and a clear description of the problem in your first message to avoid back-and-forth delays.
How do I find a club near me?Getting Started
Use the search bar to find clubs by city or region across Mallorca. Apply filters to refine results by distance, opening hours, tourist-friendly status, or venue type. Our interactive map lets you visually explore all verified listings on the island. On mobile, location-based search automatically suggests clubs near your current position.
Can tourists visit cannabis social clubs?Cannabis Social Clubs
Cannabis social clubs in Spain are private, non-profit associations, so access is subject to each club's own policies. Many clubs on Mallorca do welcome visitors, particularly those listed as tourist-friendly. Check a club's Mallorca CSC profile to see whether it accepts new visitors and what its introduction process involves.
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Getting Started
What is Mallorca CSC?
Mallorca CSC is the leading directory for discovering cannabis social clubs on Mallorca. Every listing includes a verified profile with photos, opening hours, location information, and community reviews — everything you need to explore the island's cannabis social club scene. Our goal is to help you find safe, welcoming, and lawfully operating clubs across Mallorca.
Is Mallorca CSC free to use?
Browsing Mallorca CSC is completely free. You can search for clubs, explore venue profiles, view photos, read community reviews, and access general information without registering. An age confirmation is required to access the platform. Creating a free account lets you save your favourite clubs.
How do I find a club near me?
Use the search bar to find clubs by city or region across Mallorca. Apply filters to refine results by distance, opening hours, tourist-friendly status, or venue type. Our interactive map lets you visually explore all verified listings on the island. On mobile, location-based search automatically suggests clubs near your current position.
What does "verified" mean on a club listing?
A verified listing means Mallorca CSC has confirmed the venue's existence, location, and basic operational details. Verified clubs have provided documentation to confirm their legal status within their jurisdiction. Verification is a factual quality standard — it is not an endorsement, a paid placement, or a guarantee of membership or entry.
How does the age verification gate work?
Mallorca CSC is an adult platform. When you visit for the first time, you are asked to confirm you are 18 years or older. Once confirmed, your device remembers this for future visits. All content on the platform is intended strictly for adults. Club visits always require valid government-issued ID regardless of your Mallorca CSC account status.
Does Mallorca CSC sell cannabis?
No. Mallorca CSC is a directory and information platform — we do not sell, supply, or distribute cannabis in any form. We help adults discover and navigate lawfully operating cannabis social clubs on Mallorca. Any cannabis you may access at a club is handled exclusively by that club under its own membership rules and legal framework. Mallorca CSC has no involvement in any exchange between you and a club.
Is using Mallorca CSC legal?
Accessing an information directory is legal. Mallorca CSC provides factual information about cannabis social clubs on Mallorca. We do not encourage illegal activity. What you choose to do with that information is your personal decision and responsibility. Always check current local regulations.
Can authorities see what I search for on Mallorca CSC?
Mallorca CSC does not share your search history or browsing activity with any government authority, law enforcement body, or third party. Our privacy policy governs all data handling. Standard browser security (HTTPS encryption) protects data in transit. We collect only what is necessary to operate the service. You do not need to identify yourself to browse venue listings.
Cannabis Social Clubs
What is a cannabis social club?
A cannabis social club (CSC) is a private, non-profit members' association where adults collectively cultivate and share cannabis for personal use in a regulated, private environment. Members pay fees that fund collective cultivation — they are not buying cannabis retail. Access is restricted to registered members, consumption takes place on the premises only, and the club operates under applicable national law. CSCs are fundamentally different from retail dispensaries or public shops.
Can tourists visit cannabis social clubs?
Cannabis social clubs in Spain are private, non-profit associations, so access is subject to each club's own policies. Many clubs on Mallorca do welcome visitors, particularly those listed as tourist-friendly. Check a club's Mallorca CSC profile to see whether it accepts new visitors and what its introduction process involves.
What should I bring when visiting a club?
Always bring a valid government-issued photo ID proving you are 18 or older — a passport, national ID card, or driver's licence is accepted at most clubs. Some clubs may also ask for proof of membership or a prior introduction. Check the specific club's Mallorca CSC profile for any additional requirements.
What are the general rules at a cannabis social club?
Most clubs enforce: members-only access, age verification (18+) at every visit, consumption on the premises only, no cannabis taken off the premises, no alcohol or harder substances on site, and respectful behaviour. Specific rules vary by club and are listed on each club's Mallorca CSC profile where available.
Can I bring friends to a cannabis social club?
Each person wishing to enter a cannabis social club must be an individual member or go through the club's own guest introduction process independently. You cannot bring non-members in as casual guests in most clubs — membership is personal and non-transferable. If you are visiting as a tourist, each person in your group needs their own prior introduction or valid membership. Group size limits may also apply at some venues.
What do I do if I have a bad experience at a club?
If you feel unsafe or are treated badly, leave the venue. Do not escalate conflicts on the premises. You can report your experience through Mallorca CSC by leaving an honest review — this helps other members of the community make informed decisions. If a club has provided materially false information on its listing, use our report function to flag it for review. For serious incidents involving harm or illegal activity, contact local authorities.
What consumption methods are typically permitted at clubs?
Consumption rules vary by venue and by national law. Most cannabis social clubs permit smoking and the use of dry herb vaporisers on the premises. Some clubs accommodate concentrates or edibles; others do not. Combustion (smoking) is the most universally accepted method. Always check the specific club's rules before visiting — many venues display their house rules in their Mallorca CSC profile or at reception.
What does "tourist-friendly" mean on a club listing?
"Tourist-friendly" indicates that a club has confirmed it accepts introductions from visiting adults who are not local residents. Requirements still apply — valid ID, adherence to the club's own process, and compliance with national law — but the club actively accommodates short-term visitors rather than exclusively serving long-term local members. Tourist-friendly status is self-reported by clubs and verified where possible.
Membership & Age Verification
How do I become a member of a cannabis social club?
Membership processes vary by club. In Spain, you typically need to be introduced by an existing member or through the club's own introduction process, show proof of age (18+), and provide ID. Each club sets its own requirements — check its Mallorca CSC profile for details.
What ID is accepted for age verification?
Most venues accept any valid government-issued photo ID showing your date of birth: a passport, national identity card, or driver's licence are universally recognised. Expired documents are typically not accepted. Always carry your original document — digital copies or phone screenshots may not be accepted by all venues.
What is the minimum age to visit a cannabis social club?
The minimum age is 18. There are no exceptions, and ID is checked at every club. Under-18s are not admitted under any circumstances.
What are typical membership fees at a cannabis social club?
Annual membership fees at Spanish cannabis social clubs typically range from €20 to €100 or more, depending on the club and membership tier. Specific fee information, where disclosed by the club, is listed on its Mallorca CSC profile.
Do clubs accept walk-in visitors without prior membership?
Generally no — cannabis social clubs are private member associations, so entry usually requires membership or a prior introduction. Some clubs marked as tourist-friendly on Mallorca CSC have indicated they welcome new visitors through their own introduction process. Entry always remains at the club's discretion.
Do digital or electronic ID documents work at clubs?
Most clubs require a physical government-issued document. Digital ID apps vary widely by country and club policy — some clubs accept them, many do not. To avoid being turned away, always carry your physical passport or national identity card. Clubs bear legal responsibility for verifying the identity and age of their members, so they tend to be conservative about what they accept.
What happens if a club refuses my entry?
Clubs have the right to refuse entry at their discretion, even to people who have completed the introduction process. Common reasons include not bringing valid ID, appearing intoxicated on arrival, breaching club rules on a previous visit, or the club being at capacity. If you are refused, accept the decision calmly and leave. Mallorca CSC is not responsible for individual entry decisions made by clubs. You can leave a factual review of your experience.
Contact & Support
How do I contact Mallorca CSC support?
You can reach the Mallorca CSC support team via the contact form in your account settings or by emailing [email protected]. We aim to respond to all enquiries within 2 business days. For urgent account issues, include your registered email address and a clear description of the problem in your first message to avoid back-and-forth delays.
How do I report a club that has closed permanently or has incorrect information?
On any club profile page, use the "Report an issue" button. Select the issue type — permanently closed, incorrect address, wrong opening hours, misleading information — and add any details you have. Our editorial team reviews all reports and updates or removes listings accordingly. We rely on the community to help keep information accurate, so thank you for contributing.
Does Mallorca CSC have a newsletter or notifications for new clubs?
Yes. You can subscribe to the Mallorca CSC newsletter from your account settings or from the footer of any page. Subscribers receive updates on newly verified clubs, country guide updates, regulatory changes, and platform announcements — typically no more than once per week. You can unsubscribe at any time with a single click. Push notifications for new clubs near saved locations are also available in the mobile app.
Legal Information
Is it legal to visit a cannabis social club in Spain?
Cannabis social clubs in Spain operate as private, non-profit associations under Spanish civil law. They collectively cultivate cannabis for member use on a non-commercial basis within private premises. Mallorca CSC only lists clubs that declare lawful operation. Cannabis consumption in public spaces remains illegal in Spain. This is informational content — always verify current local regulations before visiting.
Can I take cannabis out of a club?
No. Cannabis obtained at a social club must remain on the premises — this is both a legal requirement and a fundamental club rule. Taking cannabis across borders is illegal regardless of where it was obtained. Always respect local laws regarding possession and transport.
What should I know before travelling to visit a club?
Cannabis possession outside specifically permitted spaces is illegal in Spain, so plan to consume only within a club's premises. Mallorca CSC provides informational content only, not legal advice. If you have specific legal questions, consult a qualified legal professional.
Map & Search
How do I search for clubs near me?
Enter a city or region on Mallorca into the search bar to find nearby clubs. You can also use location-based search to find clubs based on your current position (requires location permission on your device). Results can be sorted by distance, rating, or recently added, and filtered by venue type, tourist-friendly status, and opening hours.
How does the interactive map work?
The Mallorca CSC map shows verified club locations across Mallorca. Click or tap any map pin to see the club's basic profile card, including name, type, opening hours, and tourist-friendly status. Zoom in to explore specific towns and neighbourhoods, or zoom out to see the island-wide distribution of clubs.
What does "tourist-friendly" mean in a listing?
"Tourist-friendly" is a designation applied to clubs that have indicated they are open to welcoming international visitors through a proper introduction process. This is based on direct communication with the club — it is not a self-reported claim. Tourist-friendly clubs are the best candidates for pass-assisted visits. The designation does not guarantee entry — that always remains at the club's discretion.
How current is the club information on Mallorca CSC?
We make every effort to keep listings accurate and up to date. Opening hours, contact details, and status information are reviewed regularly and updated when clubs notify us of changes. Club profiles show a last-verified date where available. If you notice outdated information on any listing, you can flag it using the "Report an issue" button on the club profile.
Why might a club not appear in my search results?
A club may not appear because: it is not yet listed on Mallorca CSC; its listing is pending verification; it has been temporarily or permanently closed and removed; or it falls outside your current search filters (distance, open now, tourist-friendly). Try broadening your filters or searching by city or country name. If you know a club exists but cannot find it, you can suggest it via the "Add a club" function or contact our support team.
Is Mallorca CSC available in my language?
Yes. Mallorca CSC is fully available in 18 languages: English, German, Spanish, French, Italian, Portuguese, Portuguese (Brazil), Dutch, Polish, Czech, Hungarian, Russian, Turkish, Arabic, Hindi, Japanese, Korean, and Chinese (Simplified). The platform automatically detects your browser language and switches accordingly. You can also change language manually at any time using the language selector in the navigation.
Reviews & Community
How does the community rating system work?
Clubs are rated by verified community members on a star scale, reflecting the overall visitor experience. Ratings are aggregated from authentic reviews submitted by pass holders. Mallorca CSC's ranking and sorting algorithms are based purely on organic signals — distance, rating score, review count, and recency. There are no paid placements, sponsored rankings, or boosted positions. Every club stands on its own community reputation.
Who can leave a review on Mallorca CSC?
Reviews can be submitted by registered members who have visited a club. This helps ensure that reviews come from people with genuine, firsthand experience rather than unverified or anonymous submissions. Each member can submit one review per club visited. Review quality and authenticity are core to Mallorca CSC's community standards.
How does Mallorca CSC ensure reviews are authentic?
Reviews are tied to verified pass holder accounts, which creates accountability. Our moderation system checks for suspicious patterns, duplicate submissions, and policy violations. Reviews that violate community guidelines — including promotional language, offensive content, or clearly fabricated experiences — are removed. Club owners may flag reviews they believe are inauthentic, which triggers a manual review by our team.
Can club owners respond to reviews?
Yes. Verified club owners and managers can post a public response to any review on their profile through the club owner dashboard. Responses appear directly below the review and are visible to all visitors. Professional, constructive responses are encouraged — they demonstrate that a club values its community and takes feedback seriously.
How do I report a review that I believe is fake or abusive?
Use the report flag on any individual review. Our moderation team reviews flagged content and removes reviews that violate our community guidelines — including fake, incentivised, or abusive reviews. We take review integrity seriously: manipulating ratings by any party, including club owners, is grounds for removal from the platform.
Account & Privacy
Do I need an account to use Mallorca CSC?
No. You can browse club profiles, explore the map, read general information, and access most directory content without registering. An account is required to use a pass, save favourite clubs, and leave reviews. Creating an account is free and takes under a minute.
How do I create an account?
Click "Sign Up" on any Mallorca CSC page or in the mobile app. Enter your email address, choose a password, and confirm you are 18 or older. You will receive a verification email — click the link to activate your account. Registration is free.
Is my personal data safe?
Yes. Mallorca CSC processes personal data in compliance with GDPR. Your information is never shared with clubs or third parties without your explicit consent. Your browsing activity on Mallorca CSC — including which clubs you view, save, or visit — is private and not disclosed to any venue or third party. You can review our full privacy policy from any page footer.
How do I delete my account?
You can delete your account at any time from the account settings page (Settings > Privacy > Delete Account). Deletion permanently removes your profile, saved clubs, pass history, and reviews. This action is irreversible. If you have active pass subscriptions, we recommend reviewing their status before proceeding with deletion.
What are saved clubs?
Saved clubs (your Favourites) are venues you have bookmarked for easy access. A free account is required to save clubs. Your saved list syncs across web and mobile so you can plan a trip on your phone and continue on desktop. Saved clubs make it easy to compare venues, plan itineraries, and return quickly to profiles you have already explored.
I forgot my password — how do I reset it?
On the login screen, tap or click "Forgot password". Enter the email address associated with your account and we will send you a reset link. The link expires after 30 minutes for security. If you do not receive the email within a few minutes, check your spam or junk folder. If the problem persists, contact our support team.
I am not receiving the verification email — what do I do?
First, check your spam, junk, and promotions folders — verification emails are sometimes filtered automatically. Add [email protected] to your contacts or safe-senders list and request a new verification email from your account settings. If your email provider is blocking delivery, try registering with a different email address. If none of these steps work, contact our support team with your registered email address and we will verify your account manually.
How do I change my email address?
Go to your account settings and select "Change email". Enter your new email address and confirm with your current password. A confirmation link will be sent to the new address — click it to complete the change. Until confirmed, your original email remains active. If you no longer have access to your original email, contact support for manual verification.
For Club Owners
How can I list my club on Mallorca CSC?
If you manage a cannabis social club on Mallorca and would like to create a Mallorca CSC profile, contact us through the club submission form on our website. We review all submissions to confirm the club meets our standards and operates within the applicable legal framework. Basic listing on Mallorca CSC is free.
How does the verification process work for clubs?
After submitting your club, our team will contact you to complete the verification process. This typically involves confirming your legal operating status, providing documentation relevant to your country's regulations, and validating the venue's physical location. Verified listings receive a verification badge and access to the club owner dashboard for full profile management.
How do I update my club's information?
Once your club is verified and you have club owner dashboard access, you can update opening hours, descriptions, photos, amenities, tourist-friendly status, and contact preferences at any time. Changes are reviewed and reflected on your public profile within 24 hours.
What information appears on a club profile?
Public club profiles can include: name, venue type, neighbourhood, city and country, opening hours, membership requirements, available amenities, tourist-friendly status, community star rating, and member reviews. Verified contact details, the precise address, and navigation links are accessible only to pass holders — protecting your club's privacy while ensuring that only serious, pre-identified visitors access your contact information.
Can I respond to community reviews?
Yes. Through your club owner dashboard, you can post a public response to any review on your profile. Responses are displayed publicly below the original review and are visible to all potential visitors. We recommend responding professionally to both positive and critical reviews — it builds trust and demonstrates that your club is active and engaged with its community.
Is listing my club on Mallorca CSC free?
A basic listing on Mallorca CSC is free. Free listings include your club's name, location, opening hours, and general information visible to all users. Enhanced listing features — such as prominent placement, detailed profile sections, photo galleries, direct messaging, and verified status — may be available as part of paid plans. Contact our team for current pricing and partnership options.
How do I claim or take over an existing listing for my club?
If your club is already listed but you do not manage the listing, use the "Claim this listing" button on the venue profile page. You will need to verify ownership by providing documentation — typically proof of legal operation and a business email matching the venue's domain or registered address. Once verified by our team, you will gain full control of the listing. The process typically takes 2–5 business days.
Can I respond to reviews left about my club?
Yes. Verified club owners can post a public owner response to any review. Responses appear directly below the review and are labelled as an official reply from the venue. We encourage constructive, professional responses — replies that are aggressive, off-topic, or attempt to identify reviewers violate our community guidelines and will be removed. Use this feature to thank positive reviewers and address genuine concerns transparently.